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Jessie A. has been working in the retail industry for over a decade, starting as an Assistant Store Manager at EB Games Australia. Later, Jessie moved on to become a Store Manager at ZiNG Pop Culture, where they focused on optimizing sales processes and driving theft prevention. Currently, Jessie is working as a Customer Experience Agent & Community Manager at Infinity Plus Two Pty. Ltd., where they continue to excel in providing upskilling opportunities and professional development for the team.