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Swati Sharma possesses a strong background in customer success and product support, with experience at inFeedo, Darwinbox, and HackerEarth, where roles included Customer Success Consultant and Product Specialist. Prior experience as an Application Support Engineer at Tata Consultancy Services highlights technical expertise. Swati holds a Bachelor of Engineering in Information Science and Engineering from B. M. S. College of Engineering, completed between 2010 and 2014.