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Maryssa Promish currently holds the position of Customer Product Support at InEight since January 2023. Prior to this, Maryssa served as a Technical Support Engineer II at Everbridge from June 2021 to November 2022, focusing on support for web and mobile applications and troubleshooting single sign-on configurations. Maryssa’s extensive experience at Blackboard spanned from February 2013 to May 2021, where roles included Tier 3 Client Support Engineer, Tier 1.5 Technical Support Specialist, Senior Client Care Representative, and Client Care Representative, with responsibilities ranging from technical support for communication applications to data reporting and team leadership. Maryssa is an alumnus of Wake Technical Community College, where an Associate of Arts and Sciences in General Studies was earned.