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Vivian Pereira is a seasoned professional with extensive experience in member experience management, operations, sales, and marketing within the coworking industry, currently serving as the Member Experience Manager for Industrious at Dedham Legacy Place. Successes include successfully launching the Dedham location with a 22% occupancy and enhancing visibility through collaborative marketing initiatives. Previously, roles in the Boston Financial District and Boston Back Bay included increasing occupancy rates, maintaining low churn, and improving Net Promoter Scores significantly. Prior to Industrious, Vivian held positions in customer success and service with EF Ultimate Break, Wanderu, Inc., and EF Go Ahead Tours, showcasing a strong commitment to customer satisfaction and emergency response. Vivian Pereira holds a B.A. in Communication and Journalism from Suffolk University.