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Muhamad Junaedi is a dedicated customer service professional with experience in various roles within the communication and service industries. Currently serving as a Customer Service Officer at Indobest Artha Kreasi since May 2022, Muhamad has previously worked at PT. Infomedia Nusantara in multiple capacities, including as an Agent Live Chat for Vaksin and as an Email Agent for Vaccination Certificates. Additionally, experience at PT. Nata Setia Sejahtera as a Help Desk representative involved maintenance services and telecommunications support. Muhamad holds a Bachelor's degree in Communication Studies from Universitas Budi Luhur, obtained in August 2020.