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Susan Lieber has a diverse and extensive work experience. Susan started their career in 1983 as the owner of Smith Communications. In 1988, they joined Ernst & Young as the Director of Marketing, Southeast Region, where they developed marketing and communication strategies for major clients and managed marketing support personnel. In 2008, Susan joined Individual Software, initially as the Marketing Director, and later as the Director of Marketing and Business Development. In this role, they directed marketing initiatives, managed channel partners and relationships with renowned companies, and developed new sales channels.

Susan Lieber has pursued Graduate Studies in Communications at Boston University. Prior to that, they obtained a Bachelor's degree in Business Management from Whitworth College.