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Caleb Branch's work experience includes the following roles:

- Vice President of Market Management at INdigital since February 2021.

- Alabama Market Manager at INdigital from September 2018 to February 2021.

- Director at Blount County 9-1-1 from January 2014 to September 2018. Responsibilities included providing leadership for a call-taking and dispatch center, completing construction of a new facility, overseeing the county's first EMS contract, and coordinating a consolidation effort with another municipality.

- Operations Supervisor at Lifeguard Transportation, Inc. from July 2012 to December 2013. Responsibilities included leading two business units, employee management, supply requisition, and equipment maintenance.

- Paramedic at Oxford EMS from August 2010 to July 2012.

- Adjunct EMS Instructor at Southern Union State Community College from June 2010 to May 2012.

Caleb Branch has a diverse education history with a focus on emergency medicine and healthcare administration. Caleb first attended Faulkner University from 2007 to 2009, where they obtained an Associate of Science degree in Criminalistics. Following that, they enrolled at Southern Union State Community College and earned an Associate of Applied Science degree in Emergency Medicine from 2009 to 2010. Caleb then continued their education at Jacksonville State University from 2010 to 2012, obtaining a Bachelor of Science degree in Emergency Management.

In 2011, Caleb attended Northwest Florida State College and received a certificate in Critical Care Emergency Medical Transport Provider. In 2014, they pursued a certificate in Human Resource Management from Jacksonville State University. During this same year, Caleb also began pursuing a Master's degree in Health Administration at the University of Alabama at Birmingham, completing it in 2016.

Caleb has further developed their expertise through various certifications. Caleb became a Paramedic certified by the National Registry of Emergency Medical Technicians in July 2009. Caleb also obtained certifications as a Heartsaver First Aid and CPR Instructor, a Basic Life Support Instructor, an Advanced Cardiac Life Support Instructor, and a Pediatric Advanced Life Support Instructor. These certifications were obtained between 2008 and 2012 from different institutions such as the American Heart Association and the National Emergency Number Association.