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Jon B. has over 15 years of work experience in customer service, technical account management, and marketing. In 2021, they began working as a Customer Support Specialist at Mobilize.io. From 2017-2021, they held the role of Technical Account Manager at RVLVR and Sided, and the role of Voice of the Customer Program Manager at Sided. From 2015-2017, they worked as a Technical Account Manager at Indigenous Software and a Customer Service Representative at NiteRider Technical Lighting Systems. From 2011-2015, they worked as a Technical Account Manager and Client Application Specialist at ACTIVE Network. From 2010-2011, they worked as a Sales Representative at B+L Bike & Sports. From 2007-2010, they worked as a Retail Sales Representative at Verizon Wireless/Alltel Wireless. From 2003-2007, they worked as the Director of Marketing at Nebraska Sports Council.

Jon B. attended Nebraska Wesleyan University from 2000 to 2004 and earned a Bachelor's Degree in Sport and Fitness Administration/Management.