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Fan Jiang has a total of 19 years of work experience in the field of software development. From January 2008 to November 2019, they worked as a Senior Software Developer at Fujitsu, where they developed a new POS Extension product using C# in a SCRUM team and initiated additional Agile practices. They also mentored a team in adopting Test-Driven Development (TDD) in their daily development process. Prior to that, from October 2000 to September 2007, Fan Jiang worked at Motorola Canada as a Senior Software Developer. In this role, they created a C++ framework for reusable generic service and developed various modules using different technologies and protocols. In December 2019, Fan Jiang joined Index Exchange as a Senior Software Developer.

Fan Jiang completed a Master of Science (MS) degree in Computer Science at Concordia University from 2001 to 2003. Prior to that, Fan obtained a Bachelor of Science (BS) degree in Mechanics from Peking University. Along with their formal education, Fan has also obtained additional certifications, including "Becoming a Male Ally at Work" from LinkedIn in March 2022 and "HTTP Essential Training" from LinkedIn in August 2020.