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Ed serves as Vice President of Product Operations for Index Engines. His responsibilities include SQA, technical support and training functions for the company. Ed has extensive experience in QA, product deployment and customer support. His background also includes the development and implementation of process and quality improvement initiatives in several large and small technology companies.

Prior to joining Index Engines, Ed was the director of SQA and technical support at CMWare, which develops mobile applications for cellular operators. He also worked with a Defense Contractor at Ft. Monmouth, developing and deploying 802.11 wireless solutions for the Army. Subsequently, Ed spent 23 years with ATT/Lucent Technologies, where his tenure spanned SQA for Lucent's VoIP/Remote Access Gateway organization and the management of several SQA and technical support organizations focused on developing and deploying network infrastructure and voice switching systems to the network provider and enterprise markets.

Ed earned his Bachelor's of Science in Electrical Engineering from Rutgers College of Engineering and his Master’s of Science in Software Engineering from Monmouth University.