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Pamela Maldonado is a skilled professional with extensive experience in research operations and project coordination. Currently serving as a Research Operations Coordinator at Indeed since July 2024, Pamela previously held positions at Applause and DocuSign, where responsibilities included developing participant recruitment strategies and managing project complexities to enhance customer insights. During tenure at User Research International, Pamela excelled in facilitating participant recruitment for Fortune 500 companies, achieving a remarkable study participation rate of 98.4%. Additionally, Pamela has experience in personnel management and customer service, gained while working at the University of Washington, where strategic staff placement and event logistics improved department productivity and client satisfaction. Pamela holds a Bachelor's degree in Cinema and Media Studies from the University of Washington.