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Abigail Ann Mercado has gained professional experience in various roles related to customer service, project management, and marketing. From their time at Vocus, Abigail Ann has honed their skills in preparing progress reports and presentations for senior management. As a Telecommunications Industry Ombudsman Complaints Officer, Abigail Ann analyzed and resolved cases efficiently. Additionally, as a Technical & Customer Service Complaints Specialist, Abigail Ann focused on maintaining customer satisfaction and building client relationships. In their role as a Marketing Manager at E.O. Melencion Business Development Corporation, Abigail Ann presented sales projections and branding initiatives to senior management. Abigail studied at Infotech Institute of Arts and Sciences.