蹤獲觴豐

Dan Owen has a diverse work experience spanning over several years. Their most recent role is as the Director of Customer Success at Indeavor, a position they have held since 2023. Prior to this, Dan worked at AbsenceSoft as the Vice President of Customer Success from 2020 to 2022, where they successfully implemented initiatives that resulted in significant business growth. Dan built a Customer Success team and focused on increasing customer satisfaction and revenue.

Before AbsenceSoft, Dan worked at Calabrio, Inc., holding various positions. From 2018 to 2020, they served as the Director of Customer Services, Americas, where they developed and grew capabilities in the region and focused on customer satisfaction and revenue retention. Prior to this role, from 2016 to 2018, they were the Director of Professional Services, Americas, overseeing implementation projects and collaborating with global teams to enhance workforce management solutions.

Dan also has experience at IQNavigator, where they held the role of Senior Director, Consulting from 2013 to 2016. In this position, they led the implementation of SaaS software solutions and managed a team of consulting resources. Dan also worked as a Project Manager at IQNavigator from 2009 to 2013, delivering services procurement solutions to clients across industries.

Dan began their career at Accenture as a Consultant from 2005 to 2009. In this role, they were involved in business strategy, process design, and implementation planning for transformational programs, primarily in the Financial Services and Telecommunications industries.

Throughout their career, Dan has demonstrated strong leadership skills, a focus on customer satisfaction, and a track record of driving business growth.

From 1999 to 2003, Dan Owen studied at the University of Dayton, where they pursued a Bachelor of Science (B.S.) degree in Management Information Systems, General.