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Michaela Craig is an experienced Operational and Delivery Excellence Manager with a background in business analysis, project management, and strategic planning. Previously holding roles at Incremental Group, Capita Employee Solutions, Capita, and Scottish Water, Michaela has a proven track record of achieving efficiency savings targets and developing benefits tracking systems. With a Bachelor of Arts degree in Fashion and Marketing from Glasgow Caledonian University, Michaela has a strong foundation in business and project management.