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Zoe Dowling is an experienced professional with a background in account management and customer support. Currently serving as a Senior Account Manager at InComm Payments since July 2019, Zoe has progressed through various roles including Account Manager II and Account Manager I. Prior experience includes a Customer Support Specialist position at Avea Solutions from May 2016 to July 2019, where Zoe provided support for SaaS and Enterprise behavioral health clients and contributed to the development of a comprehensive user guide. Earlier roles include student staff at Lewis and Clark College, where Zoe assisted students and parents with financial inquiries, and a Camp Counselor position at the NYS Office for People with Developmental Disabilities, providing care and support for adults with varying needs. Zoe holds a Bachelor of Arts in International/Global Studies from Lewis & Clark College.