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Claire Fontaine has an extensive work experience. In 2021, they began working as the Director of Research for Inciter. From 2018 to 2021, they worked as a Research Associate at CMF Advisors LLC, where they wrote reports and consulted on curriculum for clients such as Future of Privacy Forum, CARA (College Access: Research and Action), and Girls Write Now. In 2018, they also worked as a Postdoctoral Research Fellow at the University of Pennsylvania. From 2015 to 2018, they were a Researcher at the Data & Society Research Institute, where they wrote a report on Spectrum of trust in data: Views of New York City parents navigating school choice. From 2014 to 2015, they worked as a College Inquiry Coach at CARA: College Access, Research and Action. From 2014 to 2011, they were an Adjunct Faculty at the Center for Worker Education, City College of New York, and Long Island University, respectively. From 2010 to 2011, they were a Digital Research Fellow at the New Media Lab, CUNY Graduate Center, and a Communication Fellow at the Bernard L. Schwartz Communication Institute, Baruch College. Lastly, from 2008 to 2010, they were an Instructional Technology Consultant at the Research Foundation of The City University of New York.

Claire Fontaine has a Doctor of Philosophy (Ph.D.) in Urban Education from The Graduate Center, City University of New York, which they obtained from 2007 to 2015. Claire also holds a Bachelor's Degree in College of Letters (interdisciplinary humanities) from Wesleyan University, which they obtained from 1998 to 2002. Additionally, they have a HIPPA Certificate from Accountable HQ which they obtained in May 2022.