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Heather Murphy is a Software Engineer who has experience working in various roles such as Senior Sales Associate, Interim Customer Service Manager, and Entry Developer. Heather's recent work at Incident IQ involves fixing customer issues and maintaining code quality as a full stack engineer. Prior to this, Heather worked at NetRoadshow developing web applications for the financial sector. Heather holds a Bachelor's Degree in Computer Software Engineering from Kennesaw State University.