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Charlotte Allen is a seasoned professional with extensive experience in quality assurance, event management, and customer service. Currently serving as a Quality Assurance Administrator for In Professional Development (InPD) since February 2023, Charlotte previously held roles such as Hostel Manager at Rainbow Lodge Taupo and Operations Manager at InPD, where responsibilities included managing teams and coordinating training programs. Charlotte's background also includes significant event management experience at Salford Professional Development, and event coordination at Eventpad, underscoring a strong ability to lead teams and deliver high-quality services. Charlotte holds a Bachelor of Arts in History from The University of Sheffield.