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Claudia Serrano has a diverse work experience spanning over several years. Claudia is currently an Account Owner at iTexico since January 2020. Prior to this, they served in multiple roles at HP, including PSG Total Customer Experience Manager from July 2016 to July 2018, CSR Program Manager from September 2010 to June 2016, and Global Content Support Specialist from February 2007 to August 2010. Before joining HP, Claudia worked at DISC IT Business Solutions as the Learning Solutions and IT Certifications Manager from June 2004 to July 2006. Claudia also had various roles at HP earlier in their career, such as RIM Specialist from 1999 to 2001, Strategic Planner from 1995 to 1999, Regulations Analyst from 1994 to 1995, Marketing Account Manager from 1993 to 1994, and Order Process Coordinator from 1989 to 1993.

From 1990 to 1993, Claudia Serrano attended the Universidad del Valle de Atemajac where they obtained a Bachelor of Business Administration (BBA) degree in Human Resources.