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Charles Smith is an experienced Senior Technical Writer currently working at Imply since October 2020. Prior to this role, Charles held key positions at Moogsoft as Senior Documentation Manager and had significant responsibilities managing documentation teams for AIOps product lines. Additionally, Charles has extensive experience in technical writing and documentation for companies like AppDynamics, Docker, and Adobe, engaging in both development and customer support roles. Charles possesses an MFA in Writing from the University of San Francisco and a Bachelor of Arts in Language and Literature from the University of Tennessee, Knoxville.