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Brendon Budness is a highly skilled professional with extensive experience in quality assurance and production management. Currently serving as Lead Quality Assurance Analyst at PGi since September 2014, Brendon has been responsible for identifying product issues and enhancing customer satisfaction. In a concurrent role as Quality Assurance Analyst at TalkPoint, a PGi Company, Brendon has developed a strong expertise in webcasting, overseeing live and on-demand productions, and providing technical support. Prior experience includes roles as a Human Resources Coordinator, Billing/Insurance Specialist, and Accounts Receivable Specialist at Personal Touch Home Care, where Brendon demonstrated effective communication and organizational skills. Brendon holds a B.S. of Science in Management, Accounting, and International Business from Manhattan University.