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Adam Siefer has a diverse work experience in the tech sector. Adam is currently serving as the Director of Project Management Office at Impero Software since July 2022. Prior to this, they worked at ContentKeeper Technologies, where they held the position of Senior Systems Engineer from August 2016 to July 2022 and served as a Support & Solution Engineer for North America from June 2014 to August 2016. Adam also worked as a System Administrator at Wa-Nee Community Schools from November 2010 to June 2014, as a Network Administrator at South Central Community School Corp from June 2009 to November 2010, and as a Network Tech at Bremen Public Schools from June 2004 to August 2008.

Adam Siefer completed an Associate of Arts and Sciences (AAS) degree in Network and System Administration/Administrator from Ivy Tech Community College from 2007 to 2010. Prior to that, they attended Bremen High School from 2004 to 2007. Additionally, Adam has obtained various certifications from Zendesk, including Explore / analytics, Foundational Support, Guide / self-service, Messaging, Omnichannel Agent, On-Demand: Zendesk Messaging for Agents, On-Demand: Zendesk Talk for Agents, Sell for Admins, Talk / voice, and Zendesk Support for Agents. Adam has also completed PRINCE2 Foundation and Practitioner Certification Training from PeopleCert, although the specific month and year of completion are not provided.