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Sierra Burrier is a seasoned professional with a diverse background in customer success and operations management, currently serving as a Customer Success Manager at Impel since February 2022. Previous roles include CX & Operations Management and Team Lead at CarAdvise, as well as experience in recruitment at Nigel Frank International and various sales and customer service positions at Clotheshorse Anonymous and Ooh La La Boutique. Sierra's early career includes roles in customer assistance and hospitality, showcasing a strong foundation in customer service since 2011. Sierra holds a Bachelor of Science in Liberal Arts and Sciences from the University of North Texas, along with additional studies in aerospace engineering and international relations.