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Jonathan Santos is an IT Executive specializing in DevOps processes at Vivo (Telefônica Brasil) since February 2024, leading the adoption and transformation of DevOps practices through automation and process improvements. In addition, Jonathan is involved in multiple roles including Organizer for DevOpsDays Campinas, Coordinator for various MBA programs at Impacta Tecnologia, and CEO & Founder of Agile in Pocket. Previous experience includes managerial positions at Banco PAN and GFT Technologies, and teaching roles at Senac São Paulo. Jonathan possesses a diverse educational background, including a specialization in Design Thinking and training in project management, and is committed to fostering innovation and quality in software engineering.