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Lydia McLeod is a skilled professional with diverse experience in resource navigation, education, and customer service. Currently serving as a Family Resource Navigator and Intake Specialist II at Impact NW since April 2021, Lydia provides crucial resources related to housing, education, and health care to a diverse clientele. Previous roles include Learning Coach at Fit Learning, where Lydia enhanced the learning of students aged 8 to 18, and Catering Barista at CHUCKIE PIES LLC, fostering personal connections with customers. Additionally, Lydia worked as a Resident Assistant at Portland State University, utilizing social justice principles and conflict resolution skills to support residents. Lydia's background includes experience as a Barista at Starbucks and as a Customer Service Representative at The Container Store. Lydia holds a Bachelor of Arts in Psychology from Portland State University and an Associate of Arts from Portland Community College.