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John Hyatt's work experience includes serving as the Senior Vice President at IMPACT, Inc. since December 2016, where they were responsible for the daily operations of the agency and helped build productive and efficient systems. John also served as the President & CEO at both IMPACT, Alcohol and Other Drug Abuse Services, Inc. and IMPACT, Alcohol and Other Drug Abuse Services, Inc. from 1995 to 2015 and from January 2016 until present, respectively.

John Hyatt earned a Bachelor of Science (BS) degree in Psychology from the University of Wisconsin-Parkside, attending from 1980 to 1984. Following this, they pursued a Master of Social Work (MSW) degree, specializing in Clinical Social Work, at the University of Wisconsin-Milwaukee from 1984 to 1986. In 2013, John Hyatt obtained the LICSW (Licensed Independent Clinical Social Worker) certification from the Wisconsin Department of Regulation and Licensing.