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Nitin Sharma is an experienced professional with a background in environmental engineering and biochemistry, holding dual Bachelor of Science degrees from the University of Colorado Boulder. Currently serving as CRM Manager at Imerys since June 2018, Nitin oversees Salesforce CRM operations for North and South America and acts as a liaison between the development team and users. Previously as S&OP/Demand Planning Manager, Nitin managed the Sales and Operations Planning cycle across multiple production sites, aligning various organizational entities to meet business objectives. Earlier roles include Performance Analyst, NOC Engineer - Team Lead at Level 3 Communications, and Engineering Intern at Imerys, showcasing a strong track record in operational improvement and technical troubleshooting. Nitin also contributed to research in the Department of Neurosurgery at the University of Colorado Anschutz Medical Campus.