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Riley Phipps has a diverse work experience spanning different roles and industries. From 2018 to the present, Riley has been working at iManage, starting as a Support Engineer and progressing to Senior Support Engineer and then Lead Support Engineer. Currently, Riley holds the role of Manager - Customer Success Engineering at iManage. Prior to that, Riley worked as a Student Athlete at Illinois State University from 2016 to 2018, balancing the demands of athletics, travel, and academics. Riley demonstrated leadership skills and a winning mindset during this time. In 2016-2017, Riley also served as the Concessions Manager at Normal CornBelters. In 2015-2016, Riley worked as a Camp Counselor at Bright Minds Educational Program.

Riley Phipps received their Bachelor of Business Administration - BBA degree in Business Information Systems from Illinois State University, where they studied from 2016 to 2018. Prior to that, they completed their Associate of Science (A.S.) degree in Mechanical Engineering at Heartland Community College from 2014 to 2016. Additionally, Riley obtained certifications in "Bystander Training: From Bystander to Upstander" from LinkedIn in January 2021 and is a Certified Scrum Master, though specific details regarding the institution and acquisition date of the Scrum Master certification are not available.