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Juan Martinez has a diverse work experience in the field of IT and support. Juan currently holds the position of IT Systems Administrator at iManage since April 2021. Previously, they worked at the Chicago History Museum from July 2014 to April 2021, where they served as a Desktop Support Analyst, addressing technical issues and managing user accounts. Juan also worked as a Computer Support Assistant from October 2013 to June 2014, providing technical support and conducting backup and recovery procedures.

Prior to that, Juan worked as an Information Services Student Worker at DeVry University from November 2012 to June 2014, fulfilling help desk support requests and preparing and deploying computer systems. Juan also had an internship at the Archdiocese of Chicago from January 2012 to July 2012, where they contributed to archiving projects and performed data entry tasks.

In addition, Juan worked as a Data Entry Clerk at DeVry University from September 2011 to December 2011, ensuring data accuracy, confidentiality, and executing data clean-up projects. Overall, Juan Martinez has gained extensive experience in IT support, customer service, and data management throughout their career.

Juan Martinez attended DeVry University from 2010 to 2014, where they obtained a Bachelor of Science degree in Computer Engineering Technology/Technician. In terms of additional certifications, Juan has completed various courses in different areas. Juan obtained certifications such as "Windows 11: Configure and Support Core Services" from LinkedIn in July 2023, "Cloud Management with Microsoft Endpoint Manager" from LinkedIn in February 2023, "Azure Administration Essential Training" from LinkedIn in December 2022, "Windows Server 2022: Installation and Configuration" from LinkedIn in April 2022, "Windows 11 for IT Pros First Look: Supporting Users" from LinkedIn in February 2022, "macOS Big Sur Essential Training" from LinkedIn in December 2020, "Windows 10: Advanced Troubleshooting for IT Support" from LinkedIn in June 2019, "Windows Server 2019: Installation and Configuration" from LinkedIn in June 2019, "Office 365 for Administrators: Supporting Users Part 1" from www.Lynda.com in September 2017, "Office 365 for Administrators: Supporting Users Part 2" from www.Lynda.com in September 2017, "Windows 10: Administration" from www.Lynda.com in September 2017, "Microsoft Azure: Active Directory (2016)" from www.Lynda.com in October 2016, and "Office 365: Deployment (2016)" from www.Lynda.com in September 2016.