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Richard (Tim) Adams has extensive experience in customer success and information systems, currently serving as the Director of Customer Success at ImageMover since September 2020, after previously holding the role of Customer Success Manager. Prior to this, Richard was a Customer Success Manager at Philips from August 2007 to 2020, where responsibilities included driving renewals and ensuring customer satisfaction. Richard's earlier roles include Information Systems Director and PACS Administrator at Diagnostic Imaging Associates, Systems Integrator Consultant at Integrated Management Resources, and Information Specialist 5 at Oregon Corrections Enterprises, demonstrating a solid background in technical account management, systems integration, and digital imaging initiatives.