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Maddi Kolberg is an accomplished professional with extensive experience in customer success, program management, and entrepreneurship. Currently serving as a Customer Success Manager at iLobby® Facility & Visitor Management since April 2024, Maddi is also the Founder of Access KW, focusing on app development to improve access for individuals with disabilities. Previous roles include Membership Engagement Specialist at Communitech, where Maddi enhanced onboarding processes and achieved a 47% increase in B2B membership, and Coordinator of Founder Services at Lifemark Health Group. As the Founder of Xpansive Living, Maddi developed a neurorehabilitation service, while also consulting for Epona Rise Retreat Centre, significantly boosting guest bookings. Academic credentials include a Master of Science in Neuroscience and a Bachelor of Science in Kinesiology from the University of Waterloo.