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Henry Young has a robust background in information systems and technical support, currently serving as Manager of the Service Desk at the Illinois Health and Hospital Association since September 2022. Prior experience includes a series of roles at The Family Institute at Northwestern University, ranging from IS Supervisor to EHR Administrator, and IT Technical Support Specialist for Online Counseling, spanning from November 2017 to September 2022. Earlier career milestones include serving as Helpdesk Administrator at Arlington Industries from May 2007 to November 2017 and as Site Administrator at UCAN from 2004 to 2007.