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Erica Palermo is an experienced marketing communications professional with a diverse background spanning over a decade. Currently serving as a Marketing Communications Coordinator at the Illinois Health and Hospital Association since April 2021, Erica previously held roles including Marketing Communications Assistant and Sales Operations Coordinator at the National Safety Council, where responsibilities included managing day-to-day operations for a $28M sales team and optimizing internal processes. Earlier experience as a Digital Marketing Analyst at Allstate involved strategizing digital marketing efforts for agents, while positions at OWN: The Oprah Winfrey Network included managing online advertising campaigns. Erica holds a Bachelor’s Degree in Marketing from Concordia University Chicago.