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Ashley Ligons is an experienced Information Technology professional with a strong background in technical support and customer service. Currently serving as an Information Technology Help Desk Technician at iLending since June 2022, Ashley provides Tier 1 and 2 IT support, demonstrating proficiency in Windows 10, Active Directory, and O365, along with expertise in troubleshooting networking and workstation issues. Previous roles include Help Desk Specialist at Kleinschmidt Associates and Customer Support Representative at AgFirst Farm Credit Bank, where Ashley effectively resolved application and hardware issues while ensuring high levels of customer satisfaction. Ashley’s extensive experience also includes working as an Information Technology Specialist for NewBold Corporation and Getronics, along with serving in the US Army as an IT Specialist. Ashley has a foundational education from Spartanburg Methodist College.