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Ed Ballard began their career at Bell Techlogix, Inc. as a Help Desk Analyst, providing PC/LAN support in a Windows environment. Ed later went on to work at Unisys as an IT Librarian, managing electronic and hardcopy validation documents. Currently, at iLAB, Ed serves as a Sr. Software QA Analyst, ensuring quality assurance in software development. Throughout their career, Ed has consistently demonstrated strong technical skills and attention to detail.