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Helena Jakobsson is an experienced IT professional with a diverse background in service management and customer support. Currently serving as IT Service Manager and Key Account Manager at Ikomm AS since September 2018, Helena has previously held roles such as Konsulent Servicedesk. Prior experience includes working as an IT employee at RBI Interiør AS from March 2016 to August 2021, and as a Saksbehandler kundeservice at Volkswagen Financial Services from 2005 to 2012. Helena holds a Fagbrev in Ikt servicefag, achieved with excellent results, from Aof, completed between 2015 and 2018.