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Nkateko Shabalala has a background in customer service and retail. Currently working as the Regional Retail Lead at iKhokha, responsibilities include training sales personnel, coaching, calling on stores, sales reports, promotions, and retail partner rollout. Previous experience includes roles at Tiger Brands as an Administrator, Edcon as a Customer Service Agent, and McDonald's Corporation as a Crew Trainer. Graduated from Boston City Campus in 2007 with a degree in Assistant Bookkeeping and Bookkeeping.