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Shannon Custard is an accomplished talent acquisition and learning development leader with extensive experience in global talent management. Currently serving as the Global Competence Development Manager at IKEA since April 2017, Shannon oversees the global learning organization across more than 30 countries, focusing on enhancing learning and career development. Previously, in the role of Global Talent Acquisition Manager at IKEA, Shannon implemented innovative frameworks to optimize recruitment processes and improve business performance. Shannon's background also includes a significant tenure at Starbucks, where leadership roles encompassed North America Corporate Talent Acquisition and the integration of Teavana hiring processes. Shannon holds a Bachelor's degree in Music from Butler University.