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Michael Ikhane is a skilled Business Application Manager at IHS Towers since July 2020, playing a crucial role in the implementation of ServiceNow across multiple countries and managing Tower Management business applications with over 4000 users. With a solid background in IT Service Management and application development, Michael leads an internal team focused on delivering quality service and maintaining strong relationships with key stakeholders. Previous experience includes roles as EAM Systems Specialist at IHS Towers, Business Process Engineer at MI-C3 International Ltd, Senior Software Developer at Covenant Visions International Limited, Software Developer at Promasidor Nigeria, and Software Developer at Platinum Solutions Int'l. Michael holds a BPM Master Certificate in Business Process Management from AIIM, an ITIL Foundation Certificate in IT Service Management, and a BSc in Computer Science from the University of Benin.