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Agata Nicotra is an experienced customer care professional currently serving as a Customer Care Manager at ihateironing since April 2019. Prior to this role, Agata held positions as an Office Administrative Assistant at FAREN CHEMICAL INDUSTRIES (UK) LIMITED from August 2017 to April 2019, and as a Team Member Pro at itsu from September 2014 to August 2017. Agata's early experience includes working as a Check in Agent at Airport Santorini, Greece, in July 2013, where responsibilities included managing payments for excess baggage fees and assisting various travelers. Agata holds a Master's degree in Humanities/Humanistic Studies from Università degli studi di Catania, earned between 2010 and 2013.