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Jose Alfonso Medina currently serves as the Head of Operations at IGT Solutions, where responsibilities include strategic planning to enhance operational efficiency and align strategies with business goals. Prior to this role, Jose held positions at KM2 Solutions, managing multiple projects and leading teams to meet operational metrics and sales targets. Previous experience includes roles at Callzilla and Sitel Group, emphasizing quality assurance and customer interaction. Jose possesses a degree in International Business from Universidad Piloto de Colombia, completed in 2021.