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Maxwell Smith started their work experience in 2013 as a Software Engineering Intern at Innovative Systems, Inc. In 2014, they interned as a Software Engineering Intern at JPMorgan Chase. In 2015, they joined Innovative Systems, Inc. as a Product Management Analyst and later became an Associate Product Manager. In 2019, they moved on to Celonis as a Global Product Marketing Manager and eventually became a Senior Market Intelligence Analyst and Category Designer. In 2023, they joined iGrafx as the Senior Director of Product Marketing.

Maxwell Smith completed a Bachelor of Science (BS) degree in Computer Science from the P.C. Rossin College of Engineering and Applied Science at Lehigh University from 2011 to 2015. During the same period, they also pursued a Bachelor of Arts (BA) degree in Cognitive Science from the College of Arts and Sciences at Lehigh University. Additionally, in 2013, Maxwell studied abroad at the University of Oslo, focusing on Computer Science and Cognitive Science. Maxwell has also obtained certifications in Pragmatic Marketing Foundations from Pragmatic Marketing and in Compliance from the International Compliance Association.