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Jacquilyn Lopez possesses extensive experience in client relationship management, specializing in benefits administration. Currently serving as a Client Relationship Manager at Igoe Administrative Services since September 2015, Jacquilyn functions as the primary contact for over 350 COBRA, FSA, and Direct Bill clients, providing technical resources and addressing client inquiries. Prior experience includes a role as Relationship Manager COBRA/Direct Bill at WageWorks, Inc., where Jacquilyn managed account relationships for over 50 clients and ensured compliance with federal and state regulations. Earlier positions at TRI-AD involved daily administration of various benefit programs and client onboarding. With a strong background in benefit plan design and administration, Jacquilyn excels at client support and technical resource management.