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Adam Josephs has over 19 years of experience in the IT field, starting as a Desktop Support Officer and progressing to roles such as IT Infrastructure Team Lead and Senior System Administrator. Adam has experience in helpdesk duties, software and hardware fault finding, data backups, account administration, and setting up networks. Adam has a strong background in Active Directory administration, server backups, and setting up VPN security software. Adam is skilled in time management, achieving goals within set timeframes, and working under stressful situations.