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Devon Grant is a seasoned professional with a diverse background in technical writing, project management support, and customer service management. Currently serving as a Technical Writer and PM Support at Ignite Digital Services since April 2021, Devon has established a suite of templates for documentation consistency and reviewed all project deliverables for clarity and accuracy. Previous experience includes a role as Customer Service Manager at Gov Solutions Group, where Devon updated service-related documentation and prepared service level agreements. Additionally, Devon held various positions at Charleston Southern University, including Veterans Services Coordinator, where impactful program improvements were made. The career journey began as an Elementary School Teacher at Berkeley County School District, following a Bachelor of Science in Elementary Education from Charleston Southern University.