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Nancy Emery has a diverse background in business analysis, product development, and project management. In their current role as Head of Business Transformation at Iglu.com, Nancy leads operational and customer experience initiatives and manages product development. With previous experience at BDML Connect Ltd, Nancy served as a Business Analyst, Implementation Coordinator, Product Development Executive, and Team Manager, demonstrating their expertise in agile methodology, system upgrades, UAT, and project management.