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Christopher S. Bates has extensive experience in customer engineering and IT project management. Currently serving as the Manager of Customer Engineering at IGEL Technology since July 2019, Christopher has held various roles including Customer Engineering Team Lead and Customer Success Architect. Previously, Christopher spent nearly nine years at Forward Advantage Inc. as a Senior Solutions Engineer, where responsibilities included managing enterprise IT projects and implementing Virtual Desktop Infrastructure (VDI) solutions. Christopher’s technical expertise encompasses a range of technologies such as VMWare Horizon View, Citrix solutions, and Nutanix. Early career roles included positions at Saint Agnes Medical Center and FedEx Office, contributing to a well-rounded background in technical support and network management. Christopher holds an Associate's degree in Computer Network Systems from ITT Technical Institute.