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Adam Jones is a seasoned professional with extensive experience in technical support, graphic design, and customer service. Currently serving as a Software Support Representative at IDrive Inc. and IDrive Ventures LLC, Adam specializes in archive backups and cloud data management while providing support for global Remote Access software. As a co-founder of the industrial music band Haex, Adam showcases creative talents alongside Sarah Elizabeth Graves. A skilled graphic designer, Adam has worked with Snapshotz Photobooth and previously held positions with Avanquest Software and Apple Inc., where significant contributions to customer service and technical support were made. Adam's background includes a successful tenure as a Lyft driver, achieving exemplary customer satisfaction, and management experience at Earthbar. Educational credentials include a degree in Multimedia Design and Computer Graphics from Sierra College and a high school diploma from Milpitas High School.