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Emma Quinn currently serves as an Internal Communications Specialist at Idox plc, focusing on creating and orchestrating internal communications to foster community engagement through various channels such as MS Teams, Email, Intranet, and Viva Engage. Prior to this role, Emma was a Stay-at-Home Mom while pursuing a Bachelor's degree in Communication Management and Public Relations at Ulster University, which will be completed in June 2022. Emma's earlier experience includes positions as a Civil Servant with the Government of Northern Ireland, where communication with the public and adherence to professional standards were essential, and as a Customer Service Agent at Halifax, where fast-paced customer interactions took place during a financial crisis.