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Seung Chan (Sean) Kim is a Principal OSS Platform Engineer at ST Engineering iDirect with a wealth of experience in software engineering and network monitoring systems. With a background in developing key performance indicator reports, automated contact reports, and monitoring applications, Seung Chan (Sean) has a strong track record of improving efficiency and decision-making processes within organizations. Kim's expertise spans across various technologies such as ServiceNow, SolarWinds, AWS, and Talend. Their commitment to automation and innovative solutions has made significant impacts on the operations of the companies Seung Chan (Sean) has worked for.